Frequently Asked Questions




How does Workplace Wizards charge for assistance provided?

The way we charge for our services, advice and training is much simpler and easier than other professional service providers. We have one blended hourly rate for all of our consultants ($250 per hour (plus GST)).

We offer fixed or flat fees for various pieces of work to provide predictability in costs and limit for your total cost exposure. To work out what is the best fee structure for your work, we will get you to tell us about the assistance you require at the outset. We will then conduct an initial assessment of the scope of work you require and provide you with a quote/fee proposal for that work.

After we have commenced the work, we will send you an itemised bill at the end of each month setting out exactly what has been charged and when. We can also provide “running estimates” for each separate project/task we are working on at any time.

If, as we go, something unexpected happens or you require us to undertake work that is outside of the scope of work originally agreed, we will talk to you about your options, agree on what further work you require us to undertake and provide you with a quote/fee proposal for that work.

For employers who require assistance with lots of pieces of work either on an ongoing basis or during a particular period time, we can offer volume discounts and retainers (where you use us as much as you need/want for a set monthly fee).

Employers can also outsource their entire human resources functions (excluding payroll) to us for a set monthly fee.

You are a consulting firm. How does the advice I receive from Workplace Wizards differ from legal advice?

Our Managing Director and Principal Consultant, Mark Ritchie, who oversees all work holds both a Bachelor of Laws and Master of Laws (with Honours) as well as having worked in leading law firms in both Australia and the UK.

However, as set out at the start of each engagement, Workplace Wizards is not a law firm and does not provide legal advice. Organisations which engage our consulting services understand that they are utilising our professional services for general consulting only, and not receiving legal or accounting advice.

There are two key differences between consulting advice and legal advice. First, clients who consider they have lost money or property due to the dishonest or fraudulent behaviour of a lawyer or law practice are able to make a claim for compensation against a Fidelity Fund maintained by a State Legal Services Board. This does not apply to us as we are not a legal practice providing legal advice. Rest assured, however, that as a consulting practice we hold appropriate professional indemnity and public liability insurance through major Australian insurers.

Second, by using a law firm and obtaining legal advice you are able to rely on ‘client legal privilege’ (“CLP”), a rule of law protecting communications between legal practitioners and their clients from disclosure under compulsion of a court. This does not apply to our advice as it is not legal advice. However, in most cases, such CLP considerations are not relevant to our clients. We can discuss this if you are concerned about this.

Why should we use Workplace Wizards and not someone else?

Our legally-trained and industry-experienced workplace relations advisors are a safe pair of hands.

They build relationships based on mutual trust and benefit, and are efficient even though they never compromise on quality and professionalism. This means you get excellent value for money every time.

Our advisors are passionate about Australian industries and understand that when it comes to employment-related matters the best solution will depend on your individual needs. That’s why we make sure we get to know our clients and their specific business requirements.

Our advisors also know your time is precious. So, instead of making our clients come to us, we offer to come to you.

Our advisors are great communicators and make sure you feel informed and comfortable every step of the way. They are approachable and friendly – always ready to help – and know how to delicately and strategically deal with even the most stressful and challenging workplace issues.

If you’re not a law firm, can you still represent our business at courts and tribunals?

Absolutely. Workplace Wizards can represent you in the Fair Work Commission and most employment-related matters employment-related matters in other Tribunals (such as the Victorian Civil and Administrative Tribunal (VCAT) or the Victorian Equal Opportunity and Human Rights Commission (VEOHRC)) as a ‘paid agent’ upon being granted leave (permission) by the Fair Work Commission (or equivalent).

We can also represent you in the initial stages of some litigation in the courts which we can discuss further with you should the need arise. In some instances we may also be able to directly engage a barrister on your behalf (without you needing to engage a law firm to ‘instruct’ the barrister) which will save you significant additional cost.

As a general rule, where a matter proceeds to litigation in certain courts (such as the Victorian Magistrates’ Court) or attains a degree of complexity which would require the assistance of a larger law firm we will advise you of this and suggest one of our partner law firms who handle such litigation on a day-to-day basis.