PERFORMANCE MANAGEMENT AND DISMISSAL

DON’T LET A BAD APPLE SPOIL THE BUNCH

We assist clients with dismissal-related claims (including unfair dismissal and general protections claims). Our advisors provide practical and easy-to-follow advice and support on managing and resolving claims, as well as knowledgeable and experienced representation in the Fair Work Commission and Federal Circuit Court.

Experiencing employee issues that haven’t progressed to the dismissal stage? Dealing with poor performance or, worse, misconduct? Underperformance and misconduct are rarely ‘cut and dried’. Our specialists can help you navigate through this challenging area.

WHAT IS PERFORMANCE MANAGEMENT?

Performance management fundamentally involves recognising any obstacles in the path to good employee performance. Subsequently, performance managers must identify which organisational practices contribute to these obstacles, and which could work to eliminate them.

Performance management involves a series of processes designed to influence employee behaviour to support business outcomes and recognise individual needs. Key elements of performance management strategies might include:

Planning

Clearly defining individual roles and responsibilities of employees, and regularly discussing measurable expectations and goals.

Coaching

Supervising employees, and reinforcing or re-directing their efforts through recognition and feedback.

Evaluating

Assessing employee performance against established criteria.

Rewarding

Recognising effort and rewarding individual employee contribution and achievement.

WHAT DOES AN EFFECTIVE PERFORMANCE MANAGEMENT SYSTEM LOOK LIKE

Performance management systems can take various forms; and are often redesigned, re-launched and abandoned on numerous occasions within an organisation.

An understanding of the relevant components of performance management (and their importance) will help to successfully use performance management as an effective business tool.

Essentially, the key to a valuable performance management system is to ensure all staff commit to the system, as opposed to merely comply with isolated conditions and protocols.

BENEFITS OF EFFECTIVE PERFORMANCE MANAGEMENT

MANAGERS

Can achieve business goals through the effective use of their employees.

Have tools for effective communication with employees, particularly when dealing with poor performance.

Helps develop effective leadership skills and performance.

EMPLOYEES

Know exactly what is expected of them, in line with ‘big picture’ business goals.

Regular feedback helps identify opportunities for improvement, development and career planning.

Improves job satisfaction and motivation for productive outcomes.

HOW WE HELP

Workplace Wizards assists employers to proactively institute performance management strategies or can help organisations who are managing poor performance or defending dismissal-related claims.

Sadly, performance management does not correct the problem behaviour or conduct every time. If so, we can help you ‘move on’ the employee whom you need to dismiss – ensuring you manage it in a fair, empathetic and legally-defensible manner.

Our experts provide practical and easy to follow advice and support as well as confident and experienced representation at hearings before the Fair Work Commission.

Managing an employee out of your business or defending litigation can be costly as well as resource intensive. Workplace Wizards can protect your business interests whilst saving you tens of thousands of dollars and hours in time. For specialised assistance, contact one of our experienced consultants today.