No one wants to receive a complaint, let alone “investigate” a colleague for misconduct or underperformance. Conducting reviews or investigations is tricky – time-consuming, process driven, and often personal making it stressful for those involved. 

But complaints and issues are an inevitable part of life – particularly our work life. People make mistakes, fall short of expectations, butt heads and upset people all the time. From procedural fairness, discrimination, and workplace bullying to sexual harassment, in instances like these, reasonable management action is expected in the form of a clear, effective investigation process. This means you need an expert and careful hand experienced in conducting workplace investigations into the relevant allegation to resolve workplace disputes. The trick is getting to the bottom of what happened quickly whilst avoiding having someone complain about how you conducted your review.

We can help you conduct swift, independent and expert reviews, providing an investigation report that helps you resolve conflicts in your workplace or business. Our workplace investigation will help you avoid the stressful, expensive, and time-consuming processes that may end up in court or tribunal. We will also provide recommendations to help you address what’s occurred and avoid these conflicts in the future.

With decades of experience in investigating workplace complaints and issues, our team will help you ensure your process is handled quickly and beyond reproach, enabling you to focus on your business requirements and goals.



A workplace review or investigation is the action taken by an employer to determine what happened (or is happening) following a complaint of inappropriate/unsatisfactory behavior or performance at work. Common workplace complaints include theft, underperformance, bullying, harassment, discrimination, fraud and other misconduct. 

The outcome of an investigation or review can have serious consequences for the individuals involved. This includes disciplinary action, formal warnings or termination of employment. As such, workplace investigations are often highly personal, complicated and unpleasant. Rely on our team to conduct workplace investigations on your behalf that are procedurally fair, adhering to company policy, health and safety and Fair Work Act regulations. This way you can be sure any workplace dispute, allegations and serious misconduct are carefully considered and handled with the highest professional regard and responsibility. From gathering witness statements and CCTV footage to creating processes with procedural fairness and sufficient notice to supplying investigation reports, we can collect evidence of the alleged misconduct, making findings clear and easy to use for further action.

[Read more about what not to do here]


Inappropriate behaviour at work is unacceptable, and needs to be stamped out swiftly and effectively. To do that, you need to be sure what happened.

However, typical workplace allegations of theft, bullying, harassment, discrimination, fraud and other misconduct present a range of challenges, and there aren’t many managers that are experienced and skilled at investigating them. Of the ones that are, they rarely have sufficient time to handle the complexities and stress involved on top of their existing workload.

Also, given the seriousness of the consequences for the people involved, it is more likely the results of an internal investigation will be challenged on the grounds of bias or deficiency, and result in litigation.

Outsourcing your workplace investigation to an independent specialist will ensure your complaint is handled swiftly and beyond reproach, leaving your managers to focus on your business requirements and goals. It’s a time and cost-saving investment that will enable you to gather the evidence needed to promptly address serious misconduct before they cause further damage to your organization.

Consult our team today for further information on how we can aid your workplace investigation process. Our professional workplace investigation report will help you ensure procedural fairness and give you the results you need to take appropriate disciplinary action.

[Read more about why external investigations are worth every cent here]

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We have trained and experienced investigators who will independently and efficiently investigate your workplace complaints. 

We also know that the best-laid plans don’t stop people from being human. We will provide practical, easy-to-implement recommendations to support you to promote appropriate workplace behavior, manage misconduct and, where necessary, take disciplinary action. 

Additionally, Workplace Wizards also offers workplace investigation training courses to help you ensure that your workplace investigations are fair, thorough, and compliant with the law. 

Workplace Wizards offer its workplace solutions Australia wide. So whether you require a workplace investigation in Melbourne, Sydney or anywhere in Australia, our team of HR Consultants are ready to assist you.

Contact us today to meet one of our investigators and discuss how we can help.

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